For 90 days (“Warranty Period”), EPDM rubber granule products are guaranteed to be free of manufacturing flaws. It will replace or repair the product, as defined below, at no cost to the owner or end-user if there are material faults during the Warranty Period. If material defects are discovered, the owner is responsible for contacting Fenixous via the point of purchase or directly as specified below before any installation. The warranty does not cover installation. Fenixous will not accept any claims relating to a completed system unless and until samples of the systems and their parts can be thoroughly analysed.

This warranty does not cover dissatisfaction, malfunctions, or other material damage caused by, or as a result of:

This guarantee does not cover dissatisfaction, issues, or any material damage caused by or as a result of the following:

1.1) Inadequate installation and/or upkeep.
1.2) Fading caused by sunlight, abrasions, and ultraviolet rays is not considered a fault under this warranty.
1.3) Individual pieces may vary in shade or hue due to natural rubber differences.
1.4) The use of harsh or acidic chemicals, solvents, acidic food, abrasive chemicals, or exposure to them.
1.11) Fading caused by chemicals/liquids such as chlorine and other chemicals may result in a natural change in the colour of the surface, which is not considered a defect under this guarantee.
1.12) Petroleum adhesives or floor sealants that are water-soluble.
1.13) Color variation between samples and/or printed drawings and the actual product.
1.14) Expected wear or degradation of the product due to use or installation environment.
1.15) Chewing, clawing, or other forms of animal annihilation
1.16) Negligence, misuse, and purposeful or accidental external impacts, including but not limited to vandalism, riots, or acts of war.
2.0) The warranty is restricted to repairing or replacing defective Fenixous goods. The owner or end-user agrees not to assert any other type of claim for damage or loss. Fenixous is not responsible for installation, disassembly, removal, disposal, return shipping or comparable fees.
1.0) There is no implied warranty of merchantability or fitness for a particular purpose, nor are there any other warranties that extend beyond the statement on the face of this document.
2.0) Fenixous expressly disclaims all liability for incidental, consequential, or other damages.
3.0) The remedies outlined in this section are the exclusive and final remedies for any claim for damages.
4.0) No agent or representative of Fenimous goods is authorised, expressly or impliedly, to make any representation, promise, or guarantee not explicitly mentioned herein.

Disclaimer:
As with any product:
1.0) EPDM rubber granules may vary in size. Although tolerances have been set as strictly as possible, some variation is expected.
2.0) Fenixous’s goods may not be used in any manner or for any purpose Fenixous has not expressly identified.